COVID19

Information for Our Patients/Clients & the Public

For Medical Patients

We currently have appointments available for patients who need to be seen in person, and we are doing some on-site laboratory testing and vaccinations. Your provider or case manager will talk to you about your needs and help to determine if there is a need for an in person visit.

We are making our facility as safe as possible for patients who need to come to clinic. All patients will be screened for symptoms of COVID-19 and will have their temperature taken prior to entering the building.  All patients and clients who enter the building must wear a face mask.  We will provide one for you if you do not have your own.

We will continue to see many of our patients and clients over phone or video.

Please ask your provider if you have any questions. We hope you and your family are safe during this time.

  • We are ordering and distributing medications at our facility by appointment only during the hours of 9 am until 2 pm Monday through Wednesday. To schedule medication pickup, Please call us at 804-716-5811.  You must have a photo ID for all medication pickup.
  • We can address your needs and concerns with telephone and teleconference visits. We are here for you. You can call our main number at 804-358-6343.

For Mental Health Patients

Mental Health and Behavioral Health appointments will continue to occur via Telemental Health (phone or video). This will allow us to be prudent with the use of limited PPE (gloves, masks, gowns, and shields) and allow staff and volunteers who must offer services in person (labs, HIV testing, etc.) the ability to spread out and use more of the physical space. However, your provider (counselor, psychiatrist, or case manager) is available to talk to you about your needs and help to determine if there is a need for an in-person visit. Please ask your provider if you have any questions. We hope you and your family are safe during this time.

  • We are ordering and distributing medications at our facility by appointment only during the hours of 9 am until 2 pm Monday through Wednesday. To schedule medication pick up, please call us at 804-716-5811.  You must have a photo ID for all medication pick-ups.
  • For all other questions and concerns regarding your mental health care, please call us at 804-358-6343 Ext. 1116.

Here is a helpful guide focusing on mental health challenges during COVID-19.

For Case Management

We will continue to see most of our patients and clients over phone or video. Your provider or case manager will talk to you about your needs and help to determine if there is a need for an in person visit. Please ask your provider if you have any questions. We hope you and your family are safe during this time.

If you have any questions, please call us at 804-358-6343.

For Trans Health Services Patients

Transgender Health Services will be operating remotely until further notice. We are accepting new clients at this time for both medical and mental health services.

If you are seeking support during this time or have questions about your prescription medications, medical clinic appointments, mental health/counseling, surgery letters or consultations, please contact THS Program Manager, Maxine Wylde at 804-420-2739 or  mwylde@healthbrigade.org

If you are calling in regard to unemployment due to COVID 19, your legal transition paperwork, medicaid, your registration/financial screening, housing or employment case management, please contact THS Program Manager, Maxine Wylde at 804-420-2739 or mwylde@healthbrigade.org

If you are seeking urgent support, please reach out to the Trans Lifeline at 877-656-8860.

HIV/STI Testing

HIV/STI Testing  We are currently providing in person services for HIV/STI testing BY APPOINTMENT ONLY. Please call 804-358-6343 to schedule an appointment.

For Needle Exchange Clients

Health Brigade Needle Exchange Program Hours

Mondays: 5-8pm Health Brigade- 1010 N. Thompson St., Back parking lot
Tuesdays mobile: 12-3pm Church Hill- same location,1403 N. 20th St. (at Rogers St. and “T” Street)
Wednesdays mobile: 12-3pm Northside- On Newbury Avenue near Meadowbridge Road (Near Simpson’s Market)
Thursdays mobile: 12-3pm Southside- new location, 701 Jefferson Davis Hwy & Chicago Ave in the parking lot across from 701 convenience store

 
We will be asking each of you to practice social distancing of 6 feet from staff and one another.  
 
Questions or follow-up needed? Please feel free to leave a voicemail with program staff. They will be returning all calls and offering as much support as possible by phone. Emily (804-358-6140) Colin (804-476-0795) Arthur (804-508-0932)
For FULL program details, click here.

For Volunteers

Greetings to All Volunteers:

Although some individuals are helping us on site, many are providing various forms of tele-health service.  We are deeply grateful to all volunteers who are able to assist us both on site as well as with remote work during this challenging time.

If you are visiting our website as a prospective volunteer, please be advised of the following policies:

If you are a licensed medical provider or a licensed mental health provider seeking to volunteer on a regular basis, please send your CV and a cover letter to the Volunteer Program Manager at hbvolunteer@healthbrigade.org.

If interested in a mental health internship, please send your CV and a cover letter to  Dr. Muriel Azria-Evans, Director of Mental Health and Wellness.

Currently, due to the constraints of COVID-19 and in an effort to minimize exposure and risk, Health Brigade will be accepting applications for all other non-licensed volunteers on a case by case basis.

If you would like to be considered for either onsite or remote service please send a resume and cover letter to the Volunteer Program Manager at hbvolunteer@healthbrigade.org.

In your cover letter, please indicate the department in which you would like to volunteer (Medical Clinic, Mental Health & Wellness, Health Outreach & Advocacy and Administration and Development) and also if you prefer remote and/or onsite service.

If you have any questions, please contact our Volunteer Program Manager at hbvolunteer@healthbrigade.org. (Please Note: In order to volunteer at Health Brigade, you must be 18 years old and you must have an annual flu shot.)

We greatly appreciate your interest in Health Brigade.  If there are volunteer openings, you will be contacted.

With deep and continued gratitude for your care, compassion, and support.

Anne Gibbons, Volunteer Program Manage

For All Visitors

Please do not visit Health Brigade unless you have an appointment.  If you need to enter the building, YOU MUST WEAR A MASK. You will also be screened for COVID-19.

If you are making a delivery, please ring the bell on the outside of the door for assistance.

What you can do to help

Health Brigade serves the most vulnerable and medically underserved populations in our community. We do not receive federal funding to support the care we offer.  We rely on the community to support our work.  The most helpful thing you can do to help us during this time is to DONATE.

Donate Here

If you have questions, please reach out to us at info@healthbrigade.org

 

USE HEALTH CARE RESOURCES RESPONSIBLY

  • If you think you may have symptoms related to COVID-19, please isolate yourself from others.  Do not go to work or out in public.  Call your provider for further instructions.
  • Please wash your hands. Do not touch your face.
  • PLEASE WEAR A FACE MASK OR COVERING IN PUBLIC. This protects other people from COVID in case you have the virus but are not showing symptoms.
  • When in public maintain 6 feet distance from others if possible.
  • Do not gather in groups.
  • Listen to public health directives.

Resources

You have heard repeatedly the precautions about hand washing, social distancing, and avoiding large groups.  Here are links that can be trusted and can keep you informed:

VDH  https://covid.virginia.gov/

CDC  https://www.cdc.gov/coronavirus/2019-ncov/index.html

Answering Public Health Questions About COVID-19:  Coronavirus Hotline 804-205-3501

Mental Health: Coping with COVID-19, NAMI Resource Guide for Mental Health during COVID-19

LGBTQ community:  Equality Virginia Covid-19 Resource Hub 

10 Things you can do at home to manage COVID-19 Symptoms at Home

Errands: Are you in a high risk category? Do you need assistance picking up groceries or prescriptions? Call or text to this number, 855-410-1401, for possible assistance. Meet Logan Deyo, the young man behind this service, in a story done by CBS-6.

Childcare assistance for essential personnel in the community:
https://www.ymcarichmond.org/camp-hope/

 

 

COVID-19 Testing & Flu Shots- Fall & Winter Dates