Eligibility for Services

Who can be a Client at Health Brigade?

To become a client at Health Brigade you must first make a registration appointment and fill out some paperwork.

You usually qualify for care at Health Brigade if:

1. You do not have medical insurance, including: Employer, Medicare Parts B, C, & D, or Veterans Benefits

2. You are not eligible for Medicare Parts B, C, & D or Veterans Benefits (Health Brigade DOES accept Medicaid.*)

3. You have lived in one of our service areas in the state of Virginia for at least 6 months (see list of cities and counties below)

4. Your income is between 139-200% of the Federal Poverty Line (see income chart)

Even if you fit into the categories above, we still have to make sure you qualify for our services. If you think you qualify, please call us at 804-358-6343.

HIV, Hep C, and STI testing is always free for anyone. You do not have to fit into the categories above to get testing services. We offer free HIV, Hep C, gonorrhea and chlamydia testing. Testing is by appointment. Call 804-358-6343, Ext. 2145.

PrEP (Pre-Exposure Prophylaxis) is also available for anyone who wants it. You do not have to fit into the categories above. You will need to be screened to see if your medication will be free or not. For more information on PrEP, email Carolina or call (804) 533-2768.

*Health Brigade accepts Virginia Medicaid Cardinal Care. We work with our patients and clients to see if they qualify prior to registering as uninsured. If qualified, we can provide instructions for enrolling. We are contracted with all of the Virginia managed care organizations who provide Medicaid coverage. If you have Medicaid, please call our office to be registered for services.

Ask for Appointment / Solicite una Cita

Health Brigade City and County Service Areas: Amelia County, Caroline County, Charles City County, Chesterfield County, Cumberland County, Dinwiddie County, Essex County, Gloucester County, Goochland County, Hanover County, Henrico County, Isle of Wight County, King and Queen County, King George County, King William County, Lancaster County, Louisa County, Mathews County, Middlesex County, New Kent County, Northumberland County, Powhatan County, Prince George County, Richmond County, Southampton County, Surry County, Sussex County, Westmoreland County, City of Colonial Heights, City of Hopewell, City of Petersburg, City of Richmond, Town of Ashland

What is a Registration Appointment?

All new and current clients have to complete a registration appointment. During this appointment you will be screened to make sure that you are eligible for services at Health Brigade.

If you are a client at Health Brigade you have to renew your registration once a year. During this appointment we will make sure that you still qualify for our services. We will also update all of your paperwork.

When Can I get a Registration Appointment?

See the table below for our registration appointment schedule. Registration is by appointment only:

Monday	Tuesday	Wednesday	Thursday
9:00 AM – 12:00 PM	9:00 AM – 12:00 PM	9:00 AM – 12:00 PM	9:00 AM – 12:00 PM
No Afternoon Appointments	1:00PM – 4:00 PM	1:00PM – 4:00 PM	1:00PM – 4:00 PM

How to Schedule Your Registration Appointment:

There are two easy ways to contact us:

Online: You can ask for an appointment through our online form. A staff member will reach out to you to schedule an appointment.

By Phone: You can call the clinic and schedule an appointment at the first available time: 804-358-6343

What to bring to your Registration Appointment:

You will need to bring the following items to your appointment:

Photo ID
- Must have your photo, birthdate, and legal name
- It can be from any government, any state, or any entity
- It can be expired
2 months of Income Documentation.

What to Expect at Your Registration Appointment:

When you come for your Registration Appointment please expect the appointment to take at least 45 – 60 minutes. The Registration Appointment is made up of two parts: Eligibility Screening and Client Registration.

Part 1: Eligibility Screening:

When you check in for your Registration Appointment, you will be asked to fill out our “Demographic Sheet” while you wait. During your appointment you will be asked to provide your Photo ID and Proof of Income 2023. We do this first to make sure you have everything you need to continue the appointment. If you have everything you need to do the eligibility screening, your registration team member will review the Universal Screening Form with you. They will also help with any questions you may have about the form.

If you ARE NOT eligible for our services we will give you information for other places where you may be able to get health care.

If you ARE eligible for our services, your registration team member will move on to your Client Registration paperwork.

Part 2: Client Registration Paperwork

Client Registration paperwork is required for each client. This paperwork helps us to get you other services that may be helpful. These services are things like help with medicine, labs, and imaging. It also helps us to get you free specialty care if you need it.

Your registration team member will help you with all the paperwork you have to finish. They will also answer any questions you have. The registration team member will also explain clinic rules and your rights as a client.

Ask for Appointment / Solicite una Cita

To submit your Health Brigade registration paperwork electronically, please complete all the linked forms below:

Universal Screening Form: https://hipaa.jotform.com/201587200166045

Notice of Privacy Practice

HIPAA Privacy Form: https://hipaa.jotform.com/201757576078062

Registration Forms: https://hipaa.jotform.com/201758069777066

Self-Declaration Form English: https://hipaa.jotform.com/202016804077044

Self Declaration Form SPANISH: https://hipaa.jotform.com/202017235377046

If you any questions about being a patient at Health Brigade, please contact an eligibility specialist at [email protected] OR 804-358-6343.