Eligibility for Services

Health Brigade City and County Service Areas: Amelia County, Caroline County, Charles City County, Chesterfield County, Cumberland County, Dinwiddie County, Essex County, Gloucester County, Goochland County, Hanover County, Henrico County, Isle of Wight County, King and Queen County, King George County, King William County, Lancaster County, Louisa County, Mathews County, Middlesex County, New Kent County, Northumberland County, Powhatan County, Prince George County, Richmond County, Southampton County, Surry County, Sussex County, Westmoreland County, City of Colonial Heights, City of Hopewell, City of Petersburg, City of Richmond, Town of Ashland

What is a Registration Appointment?

All new and current clients have to complete a registration appointment. During this appointment you will be screened to make sure that you are eligible for services at Health Brigade.

If you are a client at Health Brigade you have to renew your registration once a year. During this appointment we will make sure that you still qualify for our services. We will also update all of your paperwork.

When Can I get a Registration Appointment?

See the table below for our registration appointment schedule. Registration is by appointment only:

How to Schedule Your Registration Appointment:

There are two easy ways to contact us:

Online: You can ask for an appointment through our online form. A staff member will reach out to you to schedule an appointment.

By Phone: You can call the clinic and schedule an appointment at the first available time: 804-358-6343

What to bring to your Registration Appointment:

You will need to bring the following items to your appointment:

• Photo ID
  • Must have your photo, birthdate, and legal name
  • It can be from any government, any state, or any entity
  • It can be expired
• 2 months of Income Documentation.

What to Expect at Your Registration Appointment:

When you come for your Registration Appointment please expect the appointment to take at least 45 – 60 minutes. The Registration Appointment is made up of two parts: Eligibility Screening and Client Registration.

Part 1: Eligibility Screening:

When you check in for your Registration Appointment, you will be asked to fill out our “Demographic Sheet” while you wait. During your appointment you will be asked to provide your Photo ID and Proof of Income 2023. We do this first to make sure you have everything you need to continue the appointment. If you have everything you need to do the eligibility screening, your registration team member will review the Universal Screening Form with you. They will also help with any questions you may have about the form.

If you ARE NOT eligible for our services we will give you information for other places where you may be able to get health care.

If you ARE eligible for our services, your registration team member will move on to your Client Registration paperwork.

Part 2: Client Registration Paperwork

Client Registration paperwork is required for each client. This paperwork helps us to get you other services that may be helpful. These services are things like help with medicine, labs, and imaging. It also helps us to get you free specialty care if you need it.

Your registration team member will help you with all the paperwork you have to finish. They will also answer any questions you have. The registration team member will also explain clinic rules and your rights as a client.