Coronavirus Update

Information for Our Patients/Clients & the Public

For Medical Patients

–May 6, 2020, 2 p.m.

On May 4, 2020, Governor Ralph Northam announced that he is planning to “re-open” the state of Virginia on May 15, 2020. We know that means that some businesses will be able to open if they have strict rules about cleaning and physical distancing. Health Brigade is thinking about how to start seeing our patients and clients in person too.

We will start slowly by doing some of the work we cannot do over phone or video, like taking blood pressures or listening to lungs. However, to do this, we must make sure we have the safety equipment needed to protect visitors and staff who come on-site.  We are still trying to get enough gloves, masks, gowns, and shields. Until we acquire these items, we cannot see patients or clients inside the building.  Therefore, right now, we will continue to see most of our patients and clients over phone or video. Your provider or case manager will talk to you about your needs and help to determine if there is a need for an in person visit. Please ask your provider if you have any questions. We hope you and your family are safe during this time.

  • We are ordering and distributing medications at our facility by appointment only during the hours of 9 am until 2 pm Monday through Wednesday. To schedule medication pick up, Please call us at 804-716-5811.  You must have a photo ID for all medication pick ups.
  • We can address your needs and concerns with telephone and teleconference visits. We are here for you. You can call our main number at 804-358-6343.

For Mental Health Patients

–May 6, 2020, 2 p.m.

On May 4, 2020, Governor Ralph Northam announced that he is planning to “re-open” the state of Virginia on May 15, 2020. We know that means that some businesses will be able to open if they have strict rules about cleaning and physical distancing. Health Brigade is thinking about how to start seeing our patients and clients in person too.

We will start slowly by doing some of the work we cannot do over phone or video, like taking blood pressures or listening to lungs. However, to do this, we must make sure we have the safety equipment needed to protect visitors and staff who come on-site.  We are still trying to get enough gloves, masks, gowns, and shields. Until we acquire these items, we cannot see patients or clients inside the building.  Therefore, right now, we will continue to see most of our patients and clients over phone or video. Your provider or case manager will talk to you about your needs and help to determine if there is a need for an in person visit. Please ask your provider if you have any questions. We hope you and your family are safe during this time.

  • We are ordering and distributing medications at our facility by appointment only during the hours of 9 am until 2 pm Monday through Wednesday. To schedule medication pick up, Please call us at 804-716-5811.  You must have a photo ID for all medication pick ups.
  • We can address your needs and concerns with telephone and teleconference visits. We are here for you. You can call our main number at 804-358-6343.

If you have any questions, please contact 804-358-6343, Ext. 116.

Here is a helpful guide focusing on mental health challenges during COVID-19.

For Health Outreach Services

–May 6, 2020 at 2:45 p.m.

On May 4, 2020, Governor Ralph Northam announced that he is planning to “re-open” the state of Virginia on May 15, 2020. We know that means that some businesses will be able to open if they have strict rules about cleaning and physical distancing. Health Brigade is thinking about how to start seeing our patients and clients in person too.

We will start slowly by doing some of the work we cannot do over phone or video, like taking blood pressures or listening to lungs. However, to do this, we must make sure we have the safety equipment needed to protect visitors and staff who come on-site.  We are still trying to get enough gloves, masks, gowns, and shields. Until we acquire these items, we cannot see patients or clients inside the building.  Therefore, right now, we will continue to see most of our patients and clients over phone or video. Your provider or case manager will talk to you about your needs and help to determine if there is a need for an in person visit. Please ask your provider if you have any questions. We hope you and your family are safe during this time.

If you have any questions, please call us at 804-358-6343.

The following services are still suspended: 

  • STI/HIV testing (If you are currently experiencing symptoms of an STI like discharge or painful urination, please call 804-205-3501)
  • Beginning new patients on PrEP
  • Transgender Health Care Intakes

For Trans Health Services Patients

–March 18, 2020, 1:15 p.m.

Transgender Health Services will be operating remotely until further notice. THS is not accepting new clients at this time for medical or mental health services, however we are here to help! We will continue to be available 9am-5pm, Monday-Friday.

If you are seeking support during this time or have questions about your prescription medications, medical clinic appointments, mental health/counseling, surgery letters or consultations, please contact THS Program Manager, Chelsea Schwalm at 804-420-2739 or cschwalm@healthbrigade.org

If you are calling in regard to unemployment due to COVID 19, your legal transition paperwork, medicaid, your registration/financial screening, housing or employment case management, please contact THS Case Manager, Luca Connolly at 804-698-9839 or lconnolly@healthbrigade.org.

 

If you are seeking urgent support, please reach out to the Trans Lifeline at 877-656-8860.

For Needle Exchange Clients

Updated March 30, 2020 at 1:45 a.m.

Health Brigade is planning to resume Needle Exchange Services this week with modifications. Stay tuned to this space for any changes.

Tuesdays mobile: 12-3pm Church Hill- same location,1403 N. 20th St. (at Rogers St. and “T” Street)

Thursdays mobile: 12-3pm Southside- new location, 701 Jefferson Davis Hwy & Chicago Ave in the parking lot across from 701 convenience store

Fridays: 1-4pm Health Brigade 1010 N. Thompson St. pick-up only in the rear of the building.

 
We will be asking each of you to practice social distancing of 6 feet from staff and one another.  
 
When you arrive to any of our sites:
  • Look for the sandwich board and call the phone number that is posted.
  • If it’s your first time, no problem! We’ll create your code over the phone and do the complete intake at another time.
  • We’ll ask your code, and let you know if there are others ahead of you in line.
  • If you get a voicemail, please assume we are on another call/with another client. Leave your call back number and we’ll call back ASAP.
  • Please wait in your vehicle or away from other others until we call you to tell you your supplies are ready.
  • If you don’t have a phone, please make eye contact and we’ll confirm that you have a place in line.
Questions or follow-up needed? Please feel free to leave a voicemail with program staff. They will be returning all calls and offering as much support as possible by phone. Emily (804-358-6140) Colin (804-358-2437)

During a crisis drug supplies are often even more compromised. Please take extra precautions. 

  • Do a test shot, go slow, try not to use alone.
  • If you reuse a syringe; clean with water shake/tap for 30 seconds than empty, fill with bleach shake/tap for 30 seconds than empty, fill with water shake/tap for 30 seconds than empty.

You might lose access to your drug of choice due to COVID 19.

  1. Consider alternative drugs or medications that could help take the edge off. If facing potential opioid withdrawal, consider buying over the counter medications to make it less difficult (ibuprofen, Pepto-Bismol, Imodium).
  2. For opioid dependence, if you are interested in learning about medication management leave us a message to find out how to enroll with a local provider for buprenorphine or methadone.

Stay safe, we are thinking of you.

Emily, Colin, Matt, and Sarah

For Volunteers

–April 29, 2020, 1:30 pm

Greetings Health Brigade volunteers!

If today is any indication, we should have lots of May flowers to follow this April shower.  Hope you are staying dry and safe and healthy.

We continue to serve our patients and clients in creative and safe ways and can’t wait to welcome all our volunteers back when it is prudent to do so.  In the meantime wanted to draw your attention to a couple resources you may find helpful at this time:

For those who may not be aware, next week is Resilience Week in Richmond:  Resilience Week Webpage. On the webpage you will find an infograph with ideas for each day that includes many virtual trainings and events and 50 ways to practice resilience each day at home.

Also the Virginia Department of Social Services (VDSS) has launched a comprehensive COVID-19 resources website (https://covid.virginia.gov/) and mobile app to help individuals and organizations find services and assistance during the current health and economic crisis. This website and app aim to connect an essential need – whether food, child care, healthcare, housing, unemployment insurance, or more – with an immediate and actionable resource.

With continued gratitude for your service and in hopeful anticipation of a return to a new normal in the near future.

Stay safe, keep calm, and know that physical distancing does not keep us from staying connected.

With deep and continued gratitude for your care, compassion, and support.

Anne Gibbons, Volunteer Program Manager

For All Visitors

–May 6, 2020, 2:00 p.m.

Please do not visit Health Brigade.  All staff are working from home. If you are making a delivery, please ring the bell on the outside of the door for assistance.

What you can do to help

–May 6, 2020 at 2:15 p.m.

Health Brigade serves the most vulnerable and medically underserved populations in our community. We do not receive federal funding to support the care we offer.  We rely on the community to support our work.  The most helpful thing you can do to help us during this time is to DONATE.

Donate Here

As this crisis unfolds, we anticipate there may be more tangible ways to assist. We will update this page regularly; please check back. If you have questions, please reach out to us at info@healthbrigade.org

USE HEALTH CARE RESOURCES RESPONSIBLY

  • Please use health care responsibly & help conserve resources. Testing for the Covid 19 virus is still limited.
  • There is no cure for this virus, so coming to the clinic (or a hospital) with mild symptoms will not help.
  • If you have a fever or cough, please stay home. If it is a cold or flu, stay home.
  • PLEASE WASH YOUR HANDS. Do not touch your face.
  • When in public maintain 6 feet distance from others if possible.
  • Do not gather in groups.
  • Listen to public health directives.

Resources

–May 26, 2020, 3:30 pm

You have heard repeatedly the precautions about hand washing, social distancing, and avoiding large groups.  Here are links that can be trusted and can keep you informed:

VDH http://www.vdh.virginia.gov/surveillance-and-investigation/novel-coronavirus/

CDC https://www.cdc.gov/coronavirus/2019-ncov/index.html

Answering Public Health Questions About COVID-19:  Coronavirus Hotline 804-205-3501

Mental Health: Coping with COVID-19, NAMI Resource Guide for Mental Health during COVID-19

LGBTQ community:  Equality Virginia Covid-19 Resource Hub 

10 Things you can do at home to manage COVID-19 Symptoms at Home

Errands: Are you in a high risk category? Do you need assistance picking up groceries or prescriptions? Call or text to this number, 855-410-1401, for possible assistance. Meet Logan Deyo, the young man behind this service, in a story done by CBS-6.

Childcare assistance for essential personnel in the community:
https://www.ymcarichmond.org/camp-hope/

 

USE HEALTH CARE RESOURCES RESPONSIBLY

  • Please use health care responsibly & help conserve resources. Testing for the Covid 19 virus is still limited.
  • There is no cure for this virus, so coming to the clinic (or a hospital) with mild symptoms will not help.
  • If you have a fever or cough, please stay home. If it is a cold or flu, stay home.
  • PLEASE WASH YOUR HANDS. Do not touch your face.
  • When in public maintain 6 feet distance from others if possible.
  • Do not gather in groups.
  • Listen to public health directives.