Coronavirus Update

Information for Our Patients/Clients & the Public

For Medical Patients

–March 25, 2020, 4 pm

To minimize risk, we are not seeing patients in person at this time. If you have a scheduled appointment, you will be contacted by a medical clinic staff member.

  • We are ordering and distributing medications at our facility by appointment only during the hours of 9 am until 2 pm Monday through Wednesday. To schedule medication pick up, Please call us at 804-716-5811.  You must have a photo ID for all medication pick ups.
  • We can address your needs and concerns with telephone and teleconference visits. We are here for you. You can call our main number at 804-358-6343.
  • We cannot accept NEW patients at this time.

For Mental Health Patients

–April 1, 2020, 5 pm

To minimize risk, we are not seeing patients in person at this time. Currently, all therapy sessions will be held by phone or video. If you have a scheduled appointment, you will be contacted the day before to confirm.

  • We will still be ordering and distributing medications at our facility by appointment only during the hours of 9 am until 2 pm Monday through Wednesday. To schedule medication pick up, please call us at 804-716-5811.  You must have a photo ID for all medication pick ups.
  • Until further notice, we are suspending all groups.

If you have any questions, please contact 804-358-6343, Ext. 116.

For Trans Health Services Patients

–March 18, 2020, 1:15 p.m.

Transgender Health Services will be operating remotely until further notice. THS is not accepting new clients at this time for medical or mental health services, however we are here to help! We will continue to be available 9am-5pm, Monday-Friday.

If you are seeking support during this time or have questions about your prescription medications, medical clinic appointments, mental health/counseling, surgery letters or consultations, please contact THS Program Manager, Chelsea Schwalm at 804-420-2739 or cschwalm@healthbrigade.org

If you are calling in regard to unemployment due to COVID 19, your legal transition paperwork, medicaid, your registration/financial screening, housing or employment case management, please contact THS Case Manager, Luca Connolly at 804-698-9839 or lconnolly@healthbrigade.org.

 

If you are seeking urgent support, please reach out to the Trans Lifeline at 877-656-8860.

For Health Outreach Services

–March 18, 2020, 8:00am

We are suspending the following services until further notice: 

  • STI/HIV testing (If you are currently experiencing symptoms of an STI like discharge or painful urination, please call 804-205-3501)
  • Comprehensive Harm Reduction/Needle Exchange
  • Beginning new patients on PrEP
  • Transgender Health Care Intakes
  • Ryan White Part B Intakes

For Needle Exchange Clients

Updated March 30, 2020 at 1:45 a.m.

Health Brigade is planning to resume Needle Exchange Services this week with modifications. Stay tuned to this space for any changes.

Tuesday mobile: 12-3pm Church Hill- same location,1403 N. 20th St. (at Rogers St. and “T” Street)
Thursdays mobile: 12-3pm Southside- new location, 701 Jefferson Davis Hwy & Chicago Ave in the parking lot across from 701 convenience store
Fridays:1-4pm Health Brigade 1010 N. Thompson St. pick-up only in the rear of the building.
 
We will be asking each of you to practice social distancing of 6 feet from staff and one another.  
 
When you arrive to any of our sites:
  • Look for the sandwich board and call the phone number that is posted.
  • If it’s your first time, no problem! We’ll create your code over the phone and do the complete intake at another time.
  • We’ll ask your code, and let you know if there are others ahead of you in line.
  • If you get a voicemail, please assume we are on another call/with another client. Leave your call back number and we’ll call back ASAP.
  • Please wait in your vehicle or away from other others until we call you to tell you your supplies are ready.
  • If you don’t have a phone, please make eye contact and we’ll confirm that you have a place in line.
Questions or follow-up needed? Please feel free to leave a voicemail with program staff. They will be returning all calls and offering as much support as possible by phone. Emily (804-358-6140) Colin (804-358-2437)

During a crisis drug supplies are often even more compromised. Please take extra precautions. 

  • Do a test shot, go slow, try not to use alone.
  • If you reuse a syringe; clean with water shake/tap for 30 seconds than empty, fill with bleach shake/tap for 30 seconds than empty, fill with water shake/tap for 30 seconds than empty.

You might lose access to your drug of choice due to COVID 19.

  1. Consider alternative drugs or medications that could help take the edge off. If facing potential opioid withdrawal, consider buying over the counter medications to make it less difficult (ibuprofen, Pepto-Bismol, Imodium).
  2. For opioid dependence, if you are interested in learning about medication management leave us a message to find out how to enroll with a local provider for buprenorphine or methadone.

Stay safe, we are thinking of you.

Emily, Colin, Matt, and Sarah

For Volunteers

–March 30, 2020, 12:15 pm

Greetings Health Brigade volunteers!

Welcome to a COVID-19 update.  No doubt you are being inundated with similar messages from other organizations and institutions at this time so we will try to keep this brief but informative.

Each week we will try to provide you with current information regarding Health Brigade’s response to the Coronavirus situation as it relates to our organization and how volunteers are impacted.

  • Health Brigade is implementing a new phone system and secure virtual meeting platform.  We are ensuring that all staff members are fully online before including others.  So far so good, as various departments and offices have begun regular meetings virtually.
  • Medical Clinic and Mental Health and Wellness staff are being trained and are beginning to use telehealth for client/patient sessions.
  • We know that so many of our volunteers are eager and willing to help for which we are deeply grateful.  We are equally eager to avail ourselves of your services but need to do so prudently and wisely. Those volunteers that are able to be utilized at this time are being contacted personally and directly by supervisors.
  • Patient care comes first so please know that we are doing all we can to make sure patients are still receiving necessary medications and referrals when the need is critical.

 

Until such time as we are able to resume a “new normal” at Health Brigade, we offer you resources that may prove helpful:

www.vamrc.org/vvhs is for medical and support volunteers who desire to support public health emergencies

http://www.vdh.virginia.gov/coronavirus/

COVID TEXT ASSIST.provides you information about a text/phone platform that high risk people can use if they need groceries or prescriptions from the pharmacy

 

Lastly, I thought you might like this 10 min. video by one of our former MH INTERNS who is currently a therapist in NC! You do not need FB to view it.

https://www.facebook.com/255972334908186/posts/831742773997803?sfns=mo

 

Stay safe, keep calm, and know that physical distancing does not keep us from staying connected.

With deep and continued gratitude for your care, compassion, and support.

Anne Gibbons, Volunteer Program Manager

For All Visitors

–March 18, 2020, 8:00am

Please do not visit Health Brigade.  All staff are working from home. If you are making a delivery, please ring the bell on the outside of the door for assistance.

What you can do to help

–March 18, 2020, 8:00am

Health Brigade serves the most vulnerable and medically underserved populations in our community. We do not receive federal funding to support the care we offer.  We rely on the community to support our work.  The most helpful thing you can do to help us during this time is to DONATE.

Donate Here

As this crisis unfolds, we anticipate there may be more tangible ways to assist. We will update this page regularly; please check back. If you have questions, please reach out to us at info@healthbrigade.org

USE HEALTH CARE RESOURCES RESPONSIBLY

  • Please use health care responsibly & help conserve resources. Testing for the Covid 19 virus is still limited.
  • There is no cure for this virus, so coming to the clinic (or a hospital) with mild symptoms will not help.
  • If you have a fever or cough, please stay home. If it is a cold or flu, stay home.
  • PLEASE WASH YOUR HANDS. Do not touch your face.
  • When in public maintain 6 feet distance from others if possible.
  • Do not gather in groups.
  • Listen to public health directives.

Resources

–March 25, 2020, 2:30 pm

You have heard repeatedly the precautions about hand washing, social distancing, and avoiding large groups.  Here are links that can be trusted and can keep you informed:

VDH http://www.vdh.virginia.gov/surveillance-and-investigation/novel-coronavirus/

CDC https://www.cdc.gov/coronavirus/2019-ncov/index.html 

Coronavirus Hotline 804-205-3501

LGBTQ community:  Equality Virginia Covid-19 Resource Hub 

Errands: Are you in a high risk category? Do you need assistance picking up groceries or prescriptions? Call or text to this number, 855-410-1401, for possible assistance. Meet Logan Deyo, the young man behind this service, in a story done by CBS-6.

Childcare assistance for essential personnel in the community:
https://www.ymcarichmond.org/camp-hope/

 

USE HEALTH CARE RESOURCES RESPONSIBLY

  • Please use health care responsibly & help conserve resources. Testing for the Covid 19 virus is still limited.
  • There is no cure for this virus, so coming to the clinic (or a hospital) with mild symptoms will not help.
  • If you have a fever or cough, please stay home. If it is a cold or flu, stay home.
  • PLEASE WASH YOUR HANDS. Do not touch your face.
  • When in public maintain 6 feet distance from others if possible.
  • Do not gather in groups.
  • Listen to public health directives.