Trauma is experiences that create extreme stress that overwhelm your ability to cope. It is a normal response to an abnormal situation.
Types of trauma include:
A key component of trauma is loss. Due to loss, people may seek:
Signs of trauma may include:
Trauma-informed care is “grounded in an understanding of and responsiveness to the impact of trauma, that emphasizes physical, psychological, and emotional safety for both providers and survivors, and that creates opportunities for survivors to rebuild a sense of control and empowerment.” (Hopper, Bassuk, & Olivet, 2010)
Becoming trauma-informed helps the person accessing a service, the person delivering it, and the service culture itself.
Principles of a trauma-informed approach:
The trauma-informed approach to care at HB:
Connect, then Redirect
The magic formula…
Trauma Informed Leadership Team (TILT) is made up of staff from each HB Department. They are available to talk to volunteers and staff about TIC. If you would like to speak to someone about TIC, please reach out to our Volunteer Program Manager or your supervisor.